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FAQ

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, Paypal and bank transfer (via PayPal). 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

HOW DOES SHIPPING WORK?

We ship from our warehouses around the world to get you art as fast as possible. This means that your print order is shipped from global areas such as USA, UK, and Australia.

Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee.

If you order original paintings, these can come from the artist studios around the world and may take a while longer to be delivered due to customs in your country. 
If you commission a work from an artist, please allow them the allocated time to create the work (usually 1-2 weeks), and then allow for shipping times to reach you. 
 
We offer international shipping options - no matter where you are, you can buy from us! 

All artwork is shipped with insurance to ensure your new investment is protected.

WHAT IF I NEED SOMETHING?

No worries! Contact us and we'll guide you through the process to send the item back.

support@kineticartgalleries.com

CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.